Q: How can I place an order on Wijdan Exclusive?
A: To place an order, simply browse our website, select your desired items, add them to your cart, and proceed to checkout. You'll need to provide your shipping and payment details to complete the order.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (COD) for orders within Pakistan.
Q: What are your shipping options and delivery timeframes?
A: We offer standard shipping option. Standard delivery typically takes 3-5 business days, within Pakistan.
Q: Do you offer international shipping?
A: Yes, we are pleased to offer international shipping! Wijdan Exclusive delivers to customers worldwide, so you can enjoy our branded ladies' clothing no matter where you are located. Please note that international shipping times may vary depending on the destination country.
Q: Can I track my order after it has been placed?
A: Yes, once your order is dispatched, we will provide you with a tracking number. You can use this number to track the status of your shipment.
Q: What is your return and exchange policy?
A: We have a hassle-free return and exchange policy. If you receive a damaged or incorrect item, please contact our customer support within 7 days of delivery to arrange for a return or exchange.
Q: Are the products on Wijdan Exclusive authentic branded items?
A: Yes, we only sell 100% authentic branded ladies' clothing. We source our products directly from reputable brands and authorized distributors.
Q: Are there any additional charges apart from the product price and shipping fee?
A: Our prices are all-inclusive, and there are no hidden charges. However, if you choose COD, there might be a nominal handling fee.
Q: Can I cancel or modify my order after it has been placed?
A: You can cancel or modify your order before it is shipped. Please get in touch with our customer support team as soon as possible for assistance.
Q: How do I contact Wijdan Exclusive's customer support?
A: For any inquiries, concerns, or assistance, you can contact our customer support team via Whatsapp 0331-3178984 or call our helpline at +92 327 9226901 during business hours. We aim to respond promptly to all customer queries.